You have the right to withdraw from a contract within fourteen days without giving any reason. The withdrawal period will expire fourteen days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us ( by a clear statement (e.g., sent by post, fax or email). You may use the provided model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

If you withdraw from this contract, we shall reimburse all payments received from you, excluding the costs of delivery, without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract.


If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.

The right of withdrawal expires prematurely once the contract has been fully performed and if the performance has begun with your prior express consent, along with an acknowledgement that you will lose your right of withdrawal once the contract has been fully performed by us.


If you wish to withdraw from the contract, please complete this form and send it back to the address below. - [email protected]

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*), Ordered on (*)/received on (*), Name of consumer(s), Address of consumer(s), Signature of consumer(s) (only if this form is notified on paper), Date.

(*) Delete where inappropriate.